STARLIMS requirements

For security and privacy reasons, STARLIMS requires that each new user session be completely isolated from other sessions, even if they were started by the same user.

Shared session

STARLIMS has detected that the current browser window shares its session with another one on your computer. Please close this window and re-open it correctly.

This issue is caused by a property of the Internet Explorer browser, which tries to reuse existing processes/ session in certain situations:

the current window was opened by selecting File -> New Window (Ctrl+N) from another browser with STARLIMS loaded
the current windows was opened by using a Desktop shortcut, while a different browser with STARLIMS loaded already existed
Internet Explorer 8 or higher was used. Please read below for helpful tips on how to use IE8+ with STARLIMS v11

In order to avoid this situation, and to correctly operate STARLIMS, please ensure that you always start IE from a start menu, quick launch or desktop shortcut, and those shortcuts point directly to IEXPLORE.EXE and not to a particular web page.

If using IE8+, then make sure you use File -> New Session in the IE8+ menu or start IE8+ with the -nomerge option i.e. "C:\Program Files \Internet Explorer\iexplore.exe" -nomerge.